Privacy Policy

1. Zero-Logs Policy Guarantee

ClearCode VPN operates under a strict strict no-logs policy. When you use our VPN service, we do not monitor, record, log, store, or pass to any third party your internet browsing activity, IP addresses (either origin or assigned VPN IPs), timestamps, bandwidth usage, or DNS queries.

2. The Information We Collect

We only collect the absolute minimum information necessary to maintain your account and process billing:

• Account Data: Email address and hashed website password for dashboard access.
• Payment Data: Processed entirely via Stripe. We do not store your credit card details on our servers.
• Subscription Status: Dates of subscription creation and expiry to manage your access.

3. How We Secure Your Data

All website traffic is encrypted using TLS 1.3. Your VPN credentials (used connecting to the VPN network itself) are obfuscated via AES-256-GCM encryption and cannot be used to trace traffic back to your personal identity due to our decoupled provisioning architecture via the VPNResellers infrastructure.

4. Data Retention and Deletion

You may request complete deletion of your account at any time by contacting support. Upon account deletion, all associated billing references, email addresses, and VPN connection configurations are purged from our database immediately and irreversibly.

5. Governing Law

This Privacy Policy is governed by the laws of the United Kingdom. ClearCode Digital LTD operates in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.