Frequently Asked Questions
Find answers to common questions about our service, protocols, and privacy commitments.
A Virtual Private Network (VPN) encrypts your internet connection and routes it through a secure server. It protects your personal data from hackers, hides your IP address from trackers, and allows you to bypass geographic restrictions on content.
Absolutely not. We operate a strict zero-logs policy. We do not track the websites you visit, the files you download, or the IP addresses you connect from or to. Your digital footprint remains entirely your own.
Every ClearCode VPN subscription allows you to connect up to 5 devices simultaneously. This means you can secure your phone, laptop, tablet, and smart TV all at the same time on a single account.
We support both industry-leading protocols: OpenVPN and WireGuard®. OpenVPN provides tried-and-tested maximal security, while WireGuard® offers bleeding-edge speeds wrapped in modern cryptographic primitives.
No. All of our plans come with completely unlimited bandwidth and unrestricted speeds. We do not throttle your connection, ever.
Yes, you can cancel your subscription at any time right from your Customer Dashboard. Once cancelled, your connection will remain active until the end of your current billing period.